Welcome to CSL Behring Customer Support
Providing support and service to our United States customers
To place a product order call 800-683-1288 or email the Customer Support Department at customersupport@cslbehring.com.
24-hour emergency shipping is available for the following emergency products: Afstyla®, Berinert®, Corifact®, Humate-P®, IDELVION®, Kcentra®, and RiaSTAP®. For a full list of CSL Behring products around the world, click here.
To ensure you are connecting to the correct place, please note our other company contact options:
| To report an undesirable effect/adverse event, please email: adverse.events.global@cslbehring.com |
| To report at Product Technical Complaint (PTC), please email ProductComplaintsUS@cslbehring.com, use this form, call 1-800-504-5434 or fax 1-610-290-0523 |
| If you require information on your patient support program, please visit this page |
Forms and Resources
Certificate of Analysis (COA) Request Form
Please fax: 610-878-4888 or email to customersupport@cslbehring.com.
General Information
CSL Behring Corporate Headquarters
1020 First Avenue
P.O. Box 61501
King of Prussia, PA 19406-1310
610-878-4000
Remit To:
PO Box 932032
Atlanta, GA 31193-2032