Skip to main content
CSL Code of Responsible Business Practice)

Code of Responsible Business Practice

Pictured: Fibrinogen Deficiency Patient Emily

Code of Responsible Business Practice

CSL aspires to maintain high standards of business practice and be a responsible employer and this Code of Responsible Business Conduct (Code) is intended to set out the minimum standards applicable to our employees across the world. CSL’s legal obligations will be consistent with those that are applicable under local laws. This Code sets out the standards of conduct that underpin our Purpose and Values:

  • conducting CSL’s business with the utmost integrity through a shared commitment to understand and comply with all applicable local laws and regulations in all countries in which we operate;

  • maintaining and communicating standards that guide our people and third parties toward appropriate decisions, even in situations that present challenging ethical dilemmas;

  • having accepted workplace relations principles, including mutual respect, non-discrimination and freedom of association;

  • ensuring the quality of our products and the safety of our patients, plasma donors, employees and third parties by adherence to health and safety standards, through compliance with manufacturing and other best-practice standards, and through provision of safe work environments;

  • supporting innovation through investment in research and development focused on new and improved products, and across all aspects of our business, to help improve patients’ lives;

  • executing responsible environmental practices that minimise our environmental impacts; and

  • implementing guidance for creating and maintaining beneficial relationships with all the communities in which we operate.

We have developed this code and supplementary policies and procedures to ensure that:

  • our customers and the broader community can be confident that CSL is committed to operating with the highest integrity at all times;

  • our third parties (e.g. contractors, suppliers, distributors) know what to expect from a business relationship with CSL and the expectations we have of them; and

  • our employees understand both their obligations to CSL and CSL’s obligations to them.

Raising a business conduct concern

We encourage a workplace where people seek assistance if they are uncertain about what to do. We also encourage those with whom we interact, to raise queries and concerns about the way we conduct our business.

Contacting NAVEX

CSL has engaged NAVEX to facilitate the reporting, anonymously if necessary, of improper conduct or other queries or concerns. NAVEX can also facilitate communication relating to any subsequent investigation or resolution. You can contact NAVEX by telephone or online.

Download the CSL Limited Code of Responsible Business Practice or Third Party Code of Conduct

Language Code of Responsible Business Practice
Brazilian Portuguese pdf
Chinese pdf
Czech pdf
English pdf
Flemish/Dutch pdf
French pdf
German pdf
Greek pdf
Hungarian pdf
Italian pdf
Japanese pdf
Russian pdf
Spanish EU pdf
Turkish pdf

CSL employees should reference versions of CSL's Code available on the intranet.

Language Third Party Code of Conduct
Chinese pdf
English pdf
German pdf
Japanese pdf
Spanish EU pdf